We will be performing our regular server maintenance and a cash shop update on 23rd February 2010, Tuesday, from 1230HRS to 1730HRS (+8 GMT).
Game service will not be available during this period of time. Please ensure your characters are logged out before this time to avoid any loss of items.
Please note that Asiasoft will be scaling back its Customer Service operations during this upcoming festive season. There will be no phone support between Saturday, 13th February 2010 and Tuesday, 16th February 2010. However, if you have any urgent Asiasoft Passport or @Cash issues, you may still contact the Customer Service division via live chat during the normal operating hours of 11am-8pm. All game issues can be submitted via the iBox as per usual.
Do note that the waiting period and resolution times will be slightly delayed due to a reduction in manpower during this period. Normal customer service operations will resume on Wednesday, 17 February 2010.
Asiasoft wishes all gamers a Happy Chinese New Year!
Customer Service Officer Asiasoft Customer Service Division
We will be performing our regular server maintenance on 9th February 2010, Tuesday, from 1230HRS to 1730HRS (+8 GMT).
Game service will not be available during this period of time. Please ensure your characters are logged out before this time to avoid any loss of items.
We will be performing our regular server maintenance on 2nd February 2010, Tuesday, from 1230HRS to 1730HRS (+8 GMT).
Game service will not be available during this period of time. Please ensure your characters are logged out before this time to avoid any loss of items.
This maintenance will include: - Server restart & inspection